Privacy Policy

Introduction & Scope

Delta Max General Contractor ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deltamaxgc.com (the "Site") or use our services.

This policy complies with the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), General Data Protection Regulation (GDPR) for EU visitors, and the Telephone Consumer Protection Act (TCPA) for SMS communications.

By accessing our Site or providing your information to us, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Site.

Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Sign up for our newsletter or marketing communications
• Request information about our services
• Participate in surveys or promotions
• Contact us via phone, email, or social media

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Property address, lot size, project details
• Financial Information: Budget range, financing preferences (not including credit card or bank account numbers)
• Communication Preferences: Your preferred method of contact
• Consent Records: Records of your consent to receive calls and text messages

Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, referral sources, click patterns
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookies section below

SMS Communications & TCPA Compliance

Consent for Calls and Text Messages: By providing your phone number and submitting a form on our Site, or by otherwise providing your phone number to us, you expressly consent to receive:

• Calls (including pre-recorded voice messages and/or autodialed calls) from Delta Max GC at the phone number you provide
• Text messages (SMS/MMS) regarding your inquiry, appointment reminders, project updates, and marketing offers

Message Frequency: Message frequency varies based on your project status and inquiries. Typically, you may receive up to 4 messages per month for marketing, and additional transactional messages related to active projects.

Message and Data Rates: Message and data rates may apply from your mobile carrier.

Opt-Out Instructions: You can opt out of marketing text messages at any time by:

• Replying STOP to any text message
• Emailing us at info@deltamaxgc.com
• Calling us at (850) 588-0073

Help Information: For assistance, reply HELP to any message or contact us directly.

Consent Not a Condition of Purchase: Your consent to receive calls and texts is not a condition of purchasing any goods or services from us.

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

To respond to your inquiries, provide quotes, schedule consultations, and deliver construction services.

Communication

To contact you regarding your project, send appointment reminders, provide updates, and respond to customer service requests.

Marketing

To send you promotional materials, newsletters, and special offers (with your consent where required by law). You can opt out at any time.

Site Improvement

To analyze usage patterns, improve our website functionality, and enhance user experience.

Legal Compliance

To comply with applicable laws, regulations, and legal processes, including license verification and contract fulfillment.

Security

To protect our Site, company, and users from fraud, security threats, and unauthorized access.

Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to track activity on our Site and hold certain information.

Types of Cookies We Use:

• Essential Cookies: Required for the operation of our Site (e.g., security, form functionality).
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how visitors move around our Site. We use Google Analytics 4 and Google Tag Manager.
• Functionality Cookies: Enable us to personalize content and remember your preferences.
• Targeting Cookies: Record your visit to our Site, pages visited, and links followed. We use this to make our advertising more relevant.

Third-Party Tracking:

We use the following third-party services that may set cookies:

• Google Analytics 4: For website traffic analysis. See Google's Privacy Policy.
• Google Tag Manager: For tag management and conversion tracking.
• Facebook/Meta Pixel: For social media advertising effectiveness.
• Bunny.net: For video content delivery.
• FormSubmit.co: For form submission handling.

Managing Cookies: Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect the functionality of our Site.

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party vendors who assist us in operating our Site, conducting our business, or servicing you (e.g., CRM systems, email marketing providers, cloud hosting). These parties are contractually obligated to keep your information confidential.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Protection of Rights

We may disclose information to protect our rights, property, or safety, or that of our users or others.

We do not share your SMS consent or phone number with third parties for marketing purposes without your explicit consent.

Your Privacy Rights

California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we collect about you.
• Right to Delete: Request deletion of your personal information (subject to certain exceptions).
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out of Sale/Sharing: We do not sell personal information, but you have the right to opt out of sharing for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Shine the Light: Request information about our disclosure of personal information to third parties for their direct marketing purposes (California Civil Code § 1798.83).

To exercise these rights, contact us at info@deltamaxgc.com or call (850) 588-0073. We will verify your identity before processing your request.

European Union Residents (GDPR)

If you are in the EU/EEA, you have the following rights under GDPR:

• Right to Access: Obtain confirmation of whether we process your data and access that data.
• Right to Rectification: Have inaccurate data corrected.
• Right to Erasure ("Right to be Forgotten"): Have your data deleted under certain circumstances.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time (without affecting prior lawful processing).

To exercise GDPR rights, email info@deltamaxgc.com. You also have the right to lodge a complaint with your local data protection authority.

Nevada Residents

Nevada residents have the right to opt out of the sale of certain personal information. As stated above, we do not sell your personal information. To opt out of future sales, email info@deltamaxgc.com with subject line "Nevada Do Not Sell."

Data Security & Retention

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure hosting environments with firewalls
• Access controls and authentication procedures
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain customer data for 7 years to comply with tax and construction warranty regulations.

Children's Privacy (COPPA)

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@deltamaxgc.com. If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

Third-Party Links & Services

Our Site may contain links to third-party websites (e.g., Zillow, Facebook, Instagram, Google Maps). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our Site uses iframe integrations with third-party services including:

• Google Maps: For displaying our office location
• Bunny.net: For video content delivery
• Anewgo: For floor plan browsing (if applicable)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. For significant changes, we may notify you via email or a prominent notice on our Site.

Changes take effect immediately upon posting unless otherwise stated.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For general inquiries: info@deltamaxgc.com